Privacy Policy
Introduction
Welcome to Easy-Sprayaway. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our exterior home cleaning services.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: This may include your name, address, phone number, email address, and payment information when you make a booking or inquire about our services.
- Non-Personal Information: We may collect non-identifiable information such as your browser type, the website you visited before ours, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- To Provide Services: To deliver our exterior cleaning services to your home and manage your bookings.
- Communication: To send you updates, confirmations, and information regarding your bookings and our services.
- Improvement: To improve our website, services, and user experience by analysing usage trends and feedback.
- Marketing: To send promotional materials, special offers, and other information about our services that we think you may find interesting, provided you have opted in to receive such communications.
3. Data Sharing and Disclosure
Easy-Sprayaway does not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and booking management systems. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required by law or in response to a valid legal request from a law enforcement or government agency.
4. Data Security
We implement a variety of security measures to ensure the safety of your personal information. These measures include:
- Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission.
- Access Controls: We limit access to your personal information to employees who need it to perform their job functions.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
- Usage: We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction.
- Opt-Out: You can choose to disable cookies through your individual browser options. However, if you turn cookies off, some features may be disabled that make your site experience more efficient and some of our services may not function properly.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request that we correct any inaccuracies in your personal data.
- Deletion: The right to request that we delete your personal data, under certain conditions.
- Objection: The right to object to the processing of your personal data for direct marketing purposes.
- Portability: The right to request that we transfer your personal data to another data controller, where technically feasible.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
Easy-Sprayaway may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Easy-Sprayaway
C/o Something Easy
08004332068
[email protected]
By using our website and services, you consent to our Privacy Policy.
Last Updated: July 2024